Terms & Conditions

Last updated: [DATE] • Business details: [INSERT REGISTERED / TRADING DETAILS]

Terms & Conditions

Last updated: [DATE] • Business details: [INSERT REGISTERED / TRADING DETAILS]

1. About LUXNQ

Identify the legal business/trader, contact details and the website covered by these terms.

2. Website use

Set out acceptable use of the website and your account.

3. Products & descriptions

Product images and descriptions are provided carefully, while natural/display variation and screen colour may occur.

4. Pricing & availability

State how prices are shown, stock availability and how pricing errors are handled.

5. Orders & acceptance

State when an order is accepted and contract formed.

6. Payment

List accepted payment methods and when payment is taken.

7. Delivery

Set out dispatch expectations, delivery methods, address responsibility, delays and what happens if a parcel is lost.

8. Returns & refunds

Link the detailed Returns Policy and define the process, time limits, condition requirements and any lawful exclusions.

9. Certificates & product info

Only describe certificates or grading documents that genuinely accompany the relevant product.

10. Intellectual property

Ownership of site content, images and branding.

11. Liability

Cover reasonable liability limits.

12. Privacy & cookies

Link your Privacy and Cookie policies.

13. Governing law

State the applicable UK legal jurisdiction.

14. Contact

Email support@luxnq.co.uk, Mon-Fri 09:00-17:00.