Terms & Conditions
Last updated: [DATE] • Business details: [INSERT REGISTERED / TRADING DETAILS]
1. About LUXNQ
Identify the legal business/trader, contact details and the website covered by these terms.
2. Website use
Set out acceptable use of the website and your account.
3. Products & descriptions
Product images and descriptions are provided carefully, while natural/display variation and screen colour may occur.
4. Pricing & availability
State how prices are shown, stock availability and how pricing errors are handled.
5. Orders & acceptance
State when an order is accepted and contract formed.
6. Payment
List accepted payment methods and when payment is taken.
7. Delivery
Set out dispatch expectations, delivery methods, address responsibility, delays and what happens if a parcel is lost.
8. Returns & refunds
Link the detailed Returns Policy and define the process, time limits, condition requirements and any lawful exclusions.
9. Certificates & product info
Only describe certificates or grading documents that genuinely accompany the relevant product.
10. Intellectual property
Ownership of site content, images and branding.
11. Liability
Cover reasonable liability limits.
12. Privacy & cookies
Link your Privacy and Cookie policies.
13. Governing law
State the applicable UK legal jurisdiction.
14. Contact
Email support@luxnq.co.uk, Mon-Fri 09:00-17:00.